Tip Toe Half Soles

FULL PRICE ITEMS

Full price items purchased with ZOMP, online and in store, are eligible for a refund, exchange, or credit/voucher.

PROMOTIONAL SALE ITEMS - PURCHASED ONLINE

Sale Items purchased online with ZOMP are eligible for an exchange only. We do not offer refunds or credit notes for the return of any sale purchases.

If the exchanged item is lower in value than the original purchase, the difference may be put towards an additional product, alternatively the amount will be forfeit. No credit vouchers will be issued for the difference.

OUTLET - PURCHASED ONLINE

All outlet product sales are final and not eligible for return, refund, credit or exchange unless faulty or under conditions set by the Australian Consumer Law. Please choose carefully.

PROMOTIONAL SALE ITEMS - PURCHASED IN-STORE

Sale items purchased in store are final. We do not offer exchanges, refunds of credit vouchers for sale items.

RETURN TO STORE

To return an online purchase to store please visit your nearest boutique to drop the item off. For refunds and credit notes, our online team will assess the item and facilitate the return, which will take a few days to process. Unfortunately, our retail teams are not able to process refunds or credits due to the difference in point-of-sale system.

All conditions of return outlined above apply to in-store returns

BOUTIQUE QUERIES

Claremont: (08) 9384 6250

Chapel Street: (03) 8597 0868

ONLINE ORDERS

Please email customercare@zomp.com.au

Monday to Friday 9:00am to 5:00pm

Please note that our office is closed on Public Holidays